Michael

Once you have completed the online form, we will send you a confirmation email. If you are the outgoing customer, we will generate your final invoice. If you are the incoming customer, you will rec...

If you don’t know your projected annual usage, then we can estimate this for you using your latest meter reading, so please try to include this on the form. If you do not have this to hand, we will...

If you are an outgoing customer, as part of the online form you can request prices for your new premises and a member of our team will contact you to discuss our competitive rates. As for your fina...

Yes, you will receive a pop-up message to confirm that the form was submitted successfully, and then you will be sent an email explaining the next steps shortly afterwards.

We will accept or request further information about the initial change of occupancy request within 10 working days. To complete the move we need to have all the relevant information, so our online ...

You can request HH data for your meter directly from the company you are supplied by. If you are supplied by npower Business Solutions (nBS), please email your request to our Metering Team via nbss...

Reporting energy meter theftEnergy theft, or meter tampering, is where someone deliberately alters their gas or electricity meter so it doesn’t record their usage properly.It’s a criminal offence w...

Smart meters enable two-way communication between meter and supplier, so meter readings can automatically be transmitted at a choice of frequency, including half hourly..The upgrade to Smart meters...

Meter Energisation? If you have a de-energised meter, which has had its fuses removed you can arrange for us to reconnect it, this is also known as ‘re-energising’ it.Meter De-energisation? If you ...

As part of the E.ON group, we offer fully accredited meter operator, data collector and data aggregator services.Whether we are your supplier or not, we offer industry accredited fully inclusive me...