To make it as seamless as possible, please let us know in advance or as close to the moving date as possible. You can do this by completing our change of occupancy form, which will ensure we have a...
Electricity meter - electromechanical meter instructionsElectromechanical meters commonly show one or two sets of readings. Please submit all meter readings shown.Write down the numbers shown from ...
Electricity meter - digital meter instructionsDepending upon meter configuration, the number of displayed digits can range from five to eight, and readings from numerous registers may be required.T...
Gas meter reading instructions Write down the numbers shown from left to right. Ignore any figures shown after a decimal point orhighlighted in red.If your meter has a row of numbers and a dial, ig...
Changing your metering to half hourly? Or downgrading your meter to non half hourly? Please complete and return the form below.
As part of the E.ON group, we offer fully accredited meter operator, data collector and data aggregator services.Whether we are your supplier or not, we offer industry accredited fully inclusive me...
Meter Energisation? If you have a de-energised meter, which has had its fuses removed you can arrange for us to reconnect it, this is also known as ‘re-energising’ it.Meter De-energisation? If you ...
Smart meters enable two-way communication between meter and supplier, so meter readings can automatically be transmitted at a choice of frequency, including half hourly..The upgrade to Smart meters...
Reporting energy meter theftEnergy theft, or meter tampering, is where someone deliberately alters their gas or electricity meter so it doesn’t record their usage properly.It’s a criminal offence w...
You can request HH data for your meter directly from the company you are supplied by. If you are supplied by npower Business Solutions (nBS), please email your request to our Metering Team via nbss...