Do I need to provide nBS with any information about the change of occupier?

Everything you need to provide is covered in our online form, in which you will be asked to detail the following:

• Your Meter Point Administration Number (MPAN) or Meter Point Reference Number (MPRN) which can be found on your invoice
• Incoming customer details, as we will need to contact the incoming customer about their energy supply
• Forwarding address, so that we can send you your final invoice once the account is closed
• We also advise that you provide a final meter reading, as this will help ensure an accurate final invoice if your meter is manually read. However, if you cannot provide this, we can estimate your final invoice

We may also require some supporting documents depending on your circumstances, such as:

• Business rates
• Lease agreement
• Official solicitors’ letter